Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.


This notice applies to all information collected or submitted on itilite.com. The website offers travel related services such as flight, bus, train, hotel etc. We collect the following personal information to provide the services mentioned above.

• Name
• Gender
• Date of birth
• Passport number
• Email address
• Phone number
• Frequent Flyer Numbers
• Company
• Employee ID
• Designation
• IP address

We use the information you or your company provide about yourself, when placing an order or while creating an account, only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. We use non-identifying and aggregate information to better design our website and to maintain statistics. We do not share this information with any advertiser. Finally, we never use or share the personally identifiable information provided to us in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

You can access all your personally identifiable information that we collect online and maintain by either

a) in the profile section after logging into your account on itilite.com or
b) contacting our customer service department.

We use this procedure to better safeguard your information. You can correct factual errors in your personally identifiable information by

a) Updating the information in your account’s profile section or
b) by sending us a request that credibly shows error.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

Should you have other questions or concerns about these privacy policies, please call us at +91-80 6000 7000 or send us an email at contact@itilite.com

The refund policy is detailed in the contract signed with the respective organisation before they start using ITILITE platform